Legacy of Wealth Since 2002
We take your concerns seriously. Here's how to raise a complaint and what to expect.
Last updated: 02 September 2026
Vikalpa Finvest is committed to providing high-quality financial advisory and distribution services. We value your feedback and take all complaints seriously. Our goal is to resolve every grievance promptly, fairly, and transparently.
If you have a grievance related to our services, you may contact us through any of the following channels:
When raising a complaint, please include:
| Stage | Action | Timeline |
|---|---|---|
| Acknowledgement | We acknowledge receipt of your complaint | Within 3 business days |
| Investigation | We review your complaint and gather relevant information | Within 7 business days |
| Resolution | We provide a final response with resolution or explanation | Within 30 days |
If you are not satisfied with our resolution, or if your complaint is not resolved within 30 days, you may escalate it to the Securities and Exchange Board of India (SEBI) through the SCORES (SEBI Complaint Redress System) portal:
For complaints related to mutual fund transactions, you may also approach AMFI:
Investors can also use the Online Dispute Resolution (ODR) mechanism for resolving disputes with market intermediaries: